THE DOUNIS COLLECTION – Violin LudwigMasters Publications

Fast Shipping and Professional Packing

Because of our long-standing partnership with UPS, FedEx, DHL as well as a range of other top global carriers we are able to offer a variety of shipping options. Our warehouse personnel are well trained and will be able to pack the items according to our exact and precise specifications. Prior to shipping, your goods will be thoroughly examined and safely secured. Every day, we deliver to thousands of customers across multiple countries. The fact that we are dedicated to becoming the largest online retailer in the World is evident. We have distribution centers as well as warehouses located in Europe as well as the USA.

Note: Orders with more than one product are assigned a particular processing time based on the individual product.

We will inspect each and every one of the items ordered before shipping. The majority of orders will be delivered within 48 hours. The delivery time will be between 3 and 7 working days.

Returns

Stock is dynamic. It's not completely managed by us, since we're involved with several organizations, such as the factory and our storage. The levels of stock can change at any given time. It is possible that you will not receive your order once it has been placed.

Our policy is for 30 days. If it's been more than 30 days since you bought the item and we're unable to offer you a complete refund or exchange.

The item you purchase must be in its original packaging and not be used. The item must be in its original packaging.